WHY CHOOSE DRB?
DRB Capital Has the Best Customer Service in the Industry
At DRB Capital, our goal is to help you get ahead and end your financial worries while delivering flawless customer service. We are committed to our customers—our business is to offer customers in need who happen to have structured settlements or annuities, a lump sum of cash to take care of emergency financial problems or urgent purchases to make. At DRB Capital, we know that there are many companies who are in the business of offering lump sum cash for structured settlement payments—but we believe that offering dedicated customer care is the best way to set ourselves apart.
We put our customers first in everything we do at DRB Capital. When you call us to find out whether or not you qualify, or to get your free quote, we make sure that we answer any questions that you have. That same dedication continues throughout the process. You can call us with any questions at all that you have about receiving cash for your structured settlement, and we will answer you and make sure that you are comfortable with the information you have.
Our customers are what make our business work.
You Get One Dedicated Rep to Help You with Everything
One of the most annoying things about working with any company is not knowing who you need to talk to in order to get the answers you need. At DRB Capital, from the first time you call, you are assigned to a dedicated representative. Every time you call with a question or a concern, you will speak with that same person, who will have all of your information available so he or she can discuss any questions or concerns you have.
Because you work with the same person throughout the process, you always know who to talk to, who to call when you have a question. There is never any doubt about whether you need to speak with a supervisor or whether the person you’re contacting will be able to help you. At DRB Capital, we know that one of the most comforting things a company can do is to make sure that the customer—you—know who you’re talking to. You have a name, you have a real person working on your case to get you your money.
Our system also saves you time; since you call the same person for everything you need, you don’t waste hours tracking down the right person to answer your questions, or being put on hold so that you can be transferred. Just call your dedicated representative, and he or she will make sure your questions are answered.
We Can Get Your Cash Fast
When you ask us how long it will take for you to get your cash, you will likely hear that it can depend on many different factors. This is the truth: there is no one answer to this question. However, our representatives are familiar with the laws in the state that is in charge of your structured settlement or annuity, which makes a major difference in how much time it can take. We can tell you almost right away how long it will take for us to get your lump sum of money—and no one in the industry will be able to give you a faster time frame.
The most important thing to keep in mind is that in many cases, as soon as your funds are approved by the court, we can deposit your cash into your account immediately. While it can be stressful to wait for your money to get to you, DRB Capital is dedicated to getting you your cash as quickly as possible. In some cases, we have been able to give our customers a lump sum cash payment in as little as 45 days! We will work hard to not only make the process you go through as hassle-free as possible, but also to get your money to you as quickly as possible.